Blog Archives

Customer Service, Waste and the GE2015

Hello Weekly Blog Club fans, it’s Kate Bentham here again, for what we think is week 17, but whose keeping note. We’ve had a good selection of blogs this week, and not all in the written form. We’ve had two

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Posted in #WeeklyBlogClub summary, communicating, customer service, digital technology, film/video, health, health services, local government, national government, photography, social media, tourism, visual arts

Learning, printing, filming and being lovely

Hello lovely bloggers, and fans of reading blogs, it is me, Kate Bentham, here as your Weekly Blog Club host for week 13. How has your week been? Good Easter break? Glad to see that some of you have been

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Posted in #WeeklyBlogClub summary, Business, communicating, communities, customer service, film/video, health, health services, journalism, learning, local government, media, patient care, printmaking, psychology, public sector, visual arts, working practices, workplace

Do you want ibuprofen with the bill sir?

Carolyne Mitchell continues her series of blogs on behavioural economics by looking at paying and mental accounting. Carolyne examines the pain we feel when we pay for something and how we can decrease any pain so enjoyment of the experience

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Posted in budget cuts, communicating, communities, customer service, finance, local government, poverty

The growing private and public social media split

A very interesting blog from Peter Sharples for week 18, looking at the growth of more and more young adults choosing to interact with their social networks privately. Peter looks at the impact this has on customer relations and also the

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Posted in communicating, customer service, digital technology, public relations, social media, working practices

Getting personal, explaining dementia, and paper in art

We had 11 contributions for Week 5, with three themes emerging during the week: health issues, using social media in the public sector, and art. Gina Alexander returned to the  @dghealth (Dumfries and Galloway Health) blog with Take a deep breath. I was

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Posted in #WeeklyBlogClub summary, blogging, communicating, conferences, customer service, digital technology, exercise, fine art, floods, health, health services, leadership, literature, local government, management, medical practice, mental health, natural environment, painting drawing, patient care, PhD, printmaking, public sector, research, setting goals, social media, society, Third sector, tourism, travel and exploration, walking, working practices

Shift happens

An insightful blog from Phil Jewitt this week who shares with us the work he is doing at Leeds City Council to encourage services to use social media and become more sociable. He shares how through the support and guidance

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Posted in communicating, customer service, digital technology, leadership, local government, public relations, public sector, social media, storytelling, websites, working practices, workplace

Say hello, hug, say goodbye?

The Week 42 posts made me think again about Weekly Blog Club, as people move on and things quieten down. Joseph Conaghan wrote a thought-provoking post Is Ambulance Reality TV …Insight or Voyeuristic? I can see an argument for producing such television

Posted in #WeeklyBlogClub summary, astronomy, blogging, buildings conservation, communicating, communities, cultural heritage, customer service, emergency services, health, health services, historic buildings and sites, history, languages, learning, marathon, music, natural environment, patient care, photography, physics, public sector, social media, therapy, training, working practices
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