The growing private and public social media split

A very interesting blog from Peter Sharples for week 18, looking at the growth of more and more young adults choosing to interact with their social networks privately. Peter looks at the impact this has on customer relations and also the ability to engage and co-design services with this particular group.

The growing private and public social media split   by  Peter Sharples

Advertisements

Working in local gov, managing a frontline service for families. I love Shropshire, love family and love information and blog about all three. There is also the occasional mention of cake and caek.

Tagged with: , , , , ,
Posted in communicating, customer service, digital technology, public relations, social media, working practices

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s

Categories
%d bloggers like this: