Blog Archives

Customer Service, Waste and the GE2015

Hello Weekly Blog Club fans, it’s Kate Bentham here again, for what we think is week 17, but whose keeping note. We’ve had a good selection of blogs this week, and not all in the written form. We’ve had two

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Posted in #WeeklyBlogClub summary, communicating, customer service, digital technology, film/video, health, health services, local government, national government, photography, social media, tourism, visual arts

The reinvention of PR – ten thoughts

Kelly Quigley-Hicks recently attended a regional Chartered Institute of Public Relations conference, which brought together high calibre speakers with PR professionals from a wide range of agencies and organisations. In this blog Kelly shares with us her thoughts on the day

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Posted in communicating, conferences, data, public relations, social media, storytelling, working practices

The wheels on the bus

On the Ayrshire Health Blog this week Brian McCulloch shares with us his experience of the care and treatment he received during a surgical procedure. Brian writes about a couple of disappointments along the way, but praises the communication skills

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Posted in communicating, health, health services, patient care

Winston Churchill and the ‘fight them on the beaches’ Pie Chart

A brilliant post from Chris Bolton this week who shares with us how Winston Churchill’s famous speech might have been received differently if he’d have used PowerPoint and pie charts. Chris is encouraging us all to deliver big messages face

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Posted in communicating, digital technology, film/video, humour, leadership, local government, media, working practices

Simply the Best

In this blog Susan Munro reminds herself why she started her blog – to highlight the work of a speech and language therapist working in the field of adult mental health. In this blog Susan highlights three best things about

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Posted in communicating, disability, health, health services, mental health, public sector, working practices

A parent in the Healthcare system (and proof I did not steal the DaVinci)

I have to admit that when I read Peter Bryden’s account of the birth of his first child I had tears running down my face. Peter and his wife did not experience the care you would expect during what became

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Posted in emergency services, family, health, health services, patient care, public sector, special events, working practices

United Leadership (part 1)

A fantastic post this week by Andy Johnson who looks at the subject of leadership for week 24 of weekly blog club. After a recent visit to the home of Manchester United, Andy is inspired by the leadership within the

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Posted in Business, communicating, finance, football, internal communications, leadership, public relations, setting goals, sports, working practices

Engaged employees are happy employees

Today Carolyne Mitchell blogs about how social media tools can be used internally for greater collaboration and communication, maybe even actual work. There’s also been high drama at the camera club. Engaged employees are happy employees by Carolyne Mitchell 

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Posted in communicating, conferences, digital technology, internal communications, social media

The naked public servant

Here’s a fantastic post from Phil Jewitt looking at the importance of getting back to basics with the language that we use, how he learns from networking, plus a bit more on ‘complex adaptive systems theory’! The naked public servant |

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Posted in communicating, customer service, learning, local government, public relations, public sector, storytelling

But Why?

Susan Munro talks about her experiences of team work as a Speech and Language Therapist, and how the person most likely to be able to affect change for a client might not be the person in the team who is

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Posted in health services, mental health, patient care, working practices
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