Blog Archives

Freezing cold and ants and I tools old. Alright?

A great blog from Kelly Quigley-Hicks which looks at how simple comms messages can get lost in jargon and gobbledegook. Kelly reminds us what a barrier jargon can be and how the use of plain language will help our audience

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Posted in communicating, public relations, working practices

Don’t spend any money on NHS Jargon Busters – it’s sorted! Download the Apps.

Chris Bolton wrote about jargon in his previous post – Jargon. A tool of exclusion, efficient technical language or just the ‘cheeping of birds’? and considered the need to explain it. This time, he looks at various articles, tools and apps

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Posted in apps, communicating, health services, languages, websites, working practices

Jargon. A tool of exclusion, efficient technical language or just the ‘cheeping of birds’?

Chris Bolton divides jargon into different types and considers whether it is useful or simply excluding. Do you use jargon at work? Which type do you use? Jargon. A tool of exclusion, efficient technical language or just the ‘cheeping of

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Posted in communicating, languages, working practices

Participatory websites – what does good practice look like?

Dyfrig Williams of Participation Cymru is on a task and finish group for an online hub for social services in Wales. Find out what he considers good practice in online engagement as he examines how websites can help people to

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Posted in blogging, communicating, digital technology, public sector, social care, social media, websites

The naked public servant

Here’s a fantastic post from Phil Jewitt looking at the importance of getting back to basics with the language that we use, how he learns from networking, plus a bit more on ‘complex adaptive systems theory’! The naked public servant |

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Posted in communicating, customer service, learning, local government, public relations, public sector, storytelling
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