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Lost; Social Media Mojo

Kate Bentham reflects on┬áthe last two year’s management of her frontline service social media accounts. Working with ever decreasing resources and inadequate tools for the job can sometimes make us question the good work that we actually do. Kate shares

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Posted in Business, communicating, customer service, digital technology, education, family, local government, management, public sector, social media, storytelling

My view and not those of my employer……….really? – Created Expectations

Many public sector staff (and others) will identify with Phil Jewitt’s gradual development of his social media identity. In this second of his Week 4 #WeeklyBlogClub posts, he reflects on his own approach to identifying whether he was establishing a

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Posted in #WeeklyBlogClub summary, communicating, local government, public sector, social media
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