Blog Archives

Change. Adapt. Evolve.

Ross Wigham blogs about how PR/Communications has changed over recent years, often sparked by budget cuts, but also technology developments. Ross shares the positive results this change has had for his organisation, whilst also looking at how further change is

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Posted in budget cuts, communicating, communities, customer service, digital technology, local government, public relations, public sector, social media, working practices

Taking comms back to basics

Carolyne Mitchell blogs about what really matters in comms and suggests it’s not about the column inches but about behavioural change. Carolyne is taking comms back to basics and combining it with customer insights to make positive changes to people’s

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Posted in communicating, customer service, local government, public relations, public sector, working practices