The Value of Values

A great blog this week from Julie Booth looking at Values within the NHS. Julie highlights Disney as an organisation that provides excellent customer service, and how at the heart of the company is an enthusiastic and well motivated workforce who share the same values as the organisation. As 50% of NHS complaints are based on attitudes and behaviour Julie considers Value Based Recruitment as a solution to ensuring a workforce which is aligned to the values of the NHS.

The Value of Values  by Julie Booth on the Dumfries and Galloway Health blog

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Working in local gov, managing a frontline service for families. I love Shropshire, love family and love information and blog about all three. There is also the occasional mention of cake and caek.

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Posted in health, health services, leadership, patient care, working practices

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