South West Trains and Engineering work.

Football supporter Peter Olding has been inconvenienced when travelling to home games because of months of Network Rail engineering works, causing him to catch the replacement bus service to see his beloved AFC Bournemouth play. South West Trains posted a tweet recently apologising to Southampton Fans for the inconvenience, but not to all other football fans. Peter reminds us that it’s important to think of all customers not just those which might generate the biggest publicity.

South West Trains and Engineering work. by Peter Olding

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Working in local gov, managing a frontline service for families. I love Shropshire, love family and love information and blog about all three. There is also the occasional mention of cake and caek.

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Posted in communicating, football, public relations, public transport, trains

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