I might have missed some (do tweet us if I have and point us at the relevant link, please), although I did look carefully (several times), but there were only twelve posts in Week 18 of Weekly Blog Club – which makes it our lightest week of posts so far this year. The quality and range were still there though.
There was a strong focus on person-centred care and the need for a compassionate approach this week, and not just in the healthcare blogs. Louise Brown wrote about a fascinating memorial to a woman with a tragic story in A church app and a martyr to excessive sensibility.
The Speech and Language Therapy student whom Susan Munro is supervising on a placement wrote about learning a very different approach to working with people with mental health problems and communication difficulties in Therapy Through the Looking Glass; and understanding the need to see the person, not just the condition. Elaine Hunter also gave us a glimpse of what a difference person-centred care, treating people with dementia with humanity and compassion, can make as just one of the elements in her Week in the life of an AHP Dementia Consultant.
Cameron Sharkey, in Don’t Panic, clearly was impressed by the compassion with which he saw people being treated by healthcare professionals during his induction on NHS Scotland’s Management Trainee Scheme. Dr Ewan Bell wrote of the need for person-centred care in hospitals, and gave as an example of what should not happen his own experience when he as a child had to have an operation in his post: Abuse of the Body – Person-centred Care. It seems plain common sense that a child should not have been on an adult ward with his parents only allowed scant access during fixed visiting times. A little compassion and understanding, as well as better communication, could have improved greatly the care he received.
One of the things that makes hospitals rather intimidating is that the doctors and nurses use a lot of very unfamiliar words and terms. Explaining the medical jargon without being patronising could make hospital visits and stays a little less scary. Chris Bolton considered language in workplaces in his post: Jargon. A tool of exclusion, efficient technical language or just the ‘cheeping of birds’? I think we all use specialist language in our workplaces, because there are things, materials, technologies, processes and techniques that are specific – or have several polysyllabic words and need to be abbreviated for frequent everyday use. Sometimes, however, jargon seem to be used more as part of a group identity – and you know who those professional groups are.
It would be interesting to know how much jargon used within different departments, and different professionals within services hampers communication as the project (evolution?) on which Phil Jewitt is working at Leeds City Council moves towards breaking down barriers and becoming The Sociable Organisation. His post explains more about it, and is probably the must-read post of the week, especially for those who work in or with the public sector. If they succeed, it could lead to a radically different approach for a large local authority. Personally, I have found the enclosed nature of departments, services and units decidedly bemusing when I have worked in or with local authorities or other large organisations and have always wanted to know what other people.
It was lovely to read A weekend @BlueLightCamp by Karl Loveday on the @BlueLightCamp blog because he was so clearly inspired by everyone and learned a lot, including what can be achieved in a short time when working collaboratively. As one who was following the weekend remotely (and decided too belatedly that she could and should work on a hack – and will eventually get her idea written and sent to Mark Braggins, one of the organisers), I was delighted to hear that at least one attending in person got so much out of it.
Andrew Jacobs was less than impressed with a method of learning offered in an email that got through the net of his office spam filters and explains why in Buy, buy, buy!. I was rather surprised that any company would even try offering something even less interactive than a 19th century classroom.
Dyfrig Williams was gaining knowledge this week on a course about public engagement and shared something of his experience of it (and a couple of good illustrations) in Drilling down. Karl Green considered other mediums of conveying knowledge and literature in his post for Week 18 – Books and E-readers: The Future?
Finally, after all the food for thought provided by everyone else this week, I provided a link to Modern Art Desserts by Caitlin Freeman with pretty pictures of cake inspired by great art – true soul food, I think.
If I have left out anyone’s post, please do say. As always, thank you very much to all who contributed by writing, reading, liking, following or retweeting the Week 18 posts. If you are inspired to join the contributors, more about how to can be found on our About page. Do join in at any point during the year, and if you need help, tweet us and it should get a response from one of us. One of these days, I will write an article on starting to blog (since people are beginning to ask more often).
Now I need to try to catch up on Week 19 posts so lovely Kate Bentham can take over for the rest of Week 20.