Channel Shift: Making the best use of your citizen communication channels

Tanwen Berrington become @PartCymru’s first guest blogger this week. She writes about the Multi Channel Customer Contact Strategies & Channel Shift for the Public Sector conference that she attended in February.

Channel Shift: Making the best use of your citizen communication channels by Tanwen Berrington on the @PartCymru blog.

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Weekly Blog Club was set up in early January 2012 to encourage people to blog regularly, and especially to encourage those working in and with the public sector, charities and voluntary organisations in the UK to find their own 'voice' through writing.

Posted in communicating, public sector, social media, working practices

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