The naked public servant

Here’s a fantastic post from Phil Jewitt looking at the importance of getting back to basics with the language that we use, how he learns from networking, plus a bit more on ‘complex adaptive systems theory’!

The naked public servant | between personal and professional by Phil Jewitt.

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Working for better engagement in Welsh public services

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Tagged with: analogy, Communication, jargon, language, philology, story, Storytelling
Posted in communicating, customer service, learning, local government, public relations, public sector, storytelling