A man without a smiley face should not open a shop

We loved this blog by Eddie Coates-Madden who shares with us a fine example of bad customer service – unless you’re a dog, then of course you will be welcomed in with open arms. It does make us wonder how shops remain sustainable on the high street, when some clearly don’t like customers – and especially their snotty nose children.

A man without a smiley face should not open a shop by Eddie Coates-Madden

Working in local gov, managing a frontline service for families. I love Shropshire, love family and love information and blog about all three. There is also the occasional mention of cake and caek.

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Posted in Business, customer service

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