Taking comms back to basics

Carolyne Mitchell blogs about what really matters in comms and suggests it’s not about the column inches but about behavioural change. Carolyne is taking comms back to basics and combining it with customer insights to make positive changes to people’s lives.

Taking comms back to basics by Carolyne Mitchell

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Working in local gov, managing a frontline service for families. I love Shropshire, love family and love information and blog about all three. There is also the occasional mention of cake and caek.

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Posted in communicating, customer service, local government, public relations, public sector, working practices

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