Customer Service = Anticipating Their Needs

Read Elaine Walton’s post* – and then put your hand up if you have ever had such an experience in a café or restaurant, with or without children. I think many might empathise or sympathise, and agree with Elaine on what should have happened. If only more places took notice of the need for good customer service!

Customer Service = Anticipating Their Needs by Elaine Walton.

* It is this week’s post to mention cake.

Weekly Blog Club was set up in early January 2012 to encourage people to blog regularly, and especially to encourage those working in and with the public sector, charities and voluntary organisations in the UK to find their own 'voice' through writing.

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Posted in Business, cake/caek, childcare, customer service, working practices

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