Feedback

Sarah Ball, who will be looking after the blog and social media accounts for Participation Cymru after Dyfrig Williams goes off to his new job, writes her first contribution to Weekly Blog Club. She went on the same accredited public engagement training course in Cardiff as Dyfrig attended (and wrote about last week), and writes about what she found most interesting: the importance of feedback in the engagement process.

Feedback by Sarah Ball at Participation Cymru.

Blue lights and learning, landscapes and inspiring

This post, the summary of Week 19 Year 2 posts, is the 1,194th on this blog. There have been 16,577 views of the blog. We have created 193 categories and 1,771 tags. 246 people follow this blog, and there have been 970 shares (using the buttons on the posts – so does not count all the sharing activity), mostly on Twitter and next most popular are LinkedIn, and Google + (someone does use it!). I have just binned 71 spam comments. There were 17 posts in Week 19.

Healthcare, tourism and leisure were key topics that emerged during the week, with a mini theme of stages of life, and a lot of learning threaded through many of the posts. If you lack inspiration for a post, do just tweet about it to @WeeklyBlogClub and someone will try to help – or you could look back on previous posts (be aware that some links will be broken due to Posterous shutting down last month).

Health-related posts during Week 19

Scot Health monthly is settling in and Becoming part of the landscape, pulling together health blog posts from throughout Scotland. The number of health bloggers in Scotland seems to have grown every month since I first read the Ayrshire Health blog last year, set up by Derek Barron. This week’s post on Ayrshire Health blog – Interprofessional learning…bridging the paradigm gap - was by a paramedic for the first time. John Burnham started his post with an example of learning from another emergency service’s ‘hot debrief’ held immediately after and by the site of the incident. The recent BlueLightCamp unconference (which included organisers and participants whose names are already familiar to Weekly Blog Club readers) focused on how digital technology and communications are and could be used by the emergency services.

Catherine Howe used the Dan Slee approach to unconference blogging and wrote 20 things from BlueLightCamp13 as her ‘general’ post on the event and issues raised. It is always interesting to listen in on such unconferences and to read the blogs about them since the issues raised are often relevant to other areas of the public sector (note to future historians, once upon a time, the UK had public fire, police, and ambulance services).

Joseph Conaghan suggested some radical solutions to the problems in staffing Accident and Emergency in hospitals in Accident and Emergency in Trouble….Quick, Paint Out The Signs. The Dumfries and Galloway Health blog contributed a post with the most authors for a single Weekly Blog Club post thus far with Maureen Stevenson, Laura Graham, Mhairi Hastings, and Natalie Oakes writing London 2013- International Forum on Quality & Safety in Healthcare by The Patient Safety Team. They picked out some of the key points at an international forum, including learning from healthcare professionals in countries with far less resources, and Robert Francis QC talking about his report on the Mid-Staffordshire NHS Trust Inquiry.

Chris Bolton had been thinking more about jargon and specifically about National Health Service jargon and shared what he had found in Don’t spend any money on NHS Jargon Busters – it’s sorted! Download the Apps. Having worked on hierarchical word lists myself (including a rather substantial one), I was very interested in this post. The NHS must have several different ‘languages’ with the different types of professionals that work within it, and including both the medical and the non-medical staff. It would be a fabulous challenge to pull together an NHS hierarchical word list.

Stages of life

Phil Jewitt contributed a lovely guest post to the Shropshire Family Information Service blog on the challenge of being a parent of children as they become adults: Letting go. Jayne Holgate of Age UK Business Directory (Nottingham & Nottinghamshire) wrote a guest post on Weekly Blog Club about one of the challenges that face people at the other end of adulthood: Protecting Older People from Rogue Traders. Hannah Chia wrote about a very busy stage of her life as she settles into a new job at the same time as trying to arrange her wedding from several countries away in Excuses & Being A Good WAG.

Learning

Louise Brown asked What can I teach about content licensing in 15 minutes? in her post. She was preparing a short teaching session as part of her course about teaching adults. It is a complex topic and requires accurate information. Her question certainly made me think a lot, even though I have quite often had to give people some basic information about it in my work. Feedback by Sarah Ball at Participation Cymru covered learning from the learner angle. She had been on the same course as Dyfrig Williams (his post last week about it was Drilling down), and it was interesting to read what had resonated with her.

Tourism and leisure

Karl Green was looking into the future and trying to forecast whether and how television might change in TV Programmes: The Future? Will people in the future be sharing the Eurovision experience at the same time and still sharing comments about it with complete strangers online?

Richard Overy showed a more active leisure experience in his post this week of a vintage photograph of Swimming, taken at a busy lido or outdoor pool. I found myself wondering who took the photograph.

Photographer Mark Wood contributed his first blog to Weekly Blog Club - New blog & inspiration - and told us of his week which, although full of work rather than leisure, did include a trip to the major tourist centre of London.

I take photographs wherever I go (or, at least, I did till my DSLR stopped focusing on 1st January this year), and find the stunning Northumberland landscape one of the most difficult to photograph because the views are so wide and often so distant, so sometimes I paint them instead. I rediscovered a couple of my old watercolours of Hadrian’s Wall landscapes recently. It is one of the most popular tourist attractions in Northumberland. Ross Wigham wrote about his and his team’s work in promoting Northumberland as a tourist destination to local people as well as those more distant, and reveals some interesting statistics on the use of digital and more traditional offline methods of promotion in Travelling in your own back yard (and getting a social buzz for your event).

Karen Hart’s description of a narrowboat holiday experience in Out of town was so lyrical that I felt really tempted to try it myself. It is almost magic realist in feel and conjures up an England that you think you recognise as an idyllic past, perhaps over a century ago, although it probably could not have existed then. If you only have one post to read out of this week’s collection, perhaps this is the one, especially if you need to be transported to a more peaceful place.

If I have left out anyone’s post, please tell us – it can be difficult to sift through the hashtags at times. As always, thank you very much to all who contributed by writing, reading, liking, following or retweeting the Week 19 posts. If you are inspired to join the contributors, more about how to can be found on our About page. I did not set the [entirely optional] theme for Week 20 since it was already through by the time I wrote this but if you need help or inspiration, tweet us and someone usually helps quite quickly.

Many thanks also to lovely Kate Bentham for taking over for the next week. If you would like to help look after Weekly Blog Club, all you need to know is here.

Janet

Janet E Davis.

Summary of Week 19 posts

Swimming by Richard Overy.

Hadrian’s Wall landscapes by Janet E Davis.

TV Programmes: The Future? by Karl S Green.

Letting go by Phil on the Shropshire Family Information Service blog.

Travelling in your own back yard (and getting a social buzz for your event) by Ross Wigham.

Becoming part of the landscape by Scot Health monthly.

Interprofessional learning…bridging the paradigm gap by John Burnham  on the Ayrshire Health blog.

Excuses & Being A Good WAG by Hannah Chia (aka @SportingWag)

New blog & inspiration by Mark Wood aka @f8_media .

What can I teach about content licensing in 15 minutes? by Louise Brown.

Out of town by Karen JK Hart.

20 things from BlueLightCamp13 by Catherine Howe on the BlueLightCamp blog.

Don’t spend any money on NHS Jargon Busters – it’s sorted! Download the Apps by Chris Bolton.

Accident and Emergency in Trouble….Quick, Paint Out The Signs by Joseph Conaghan.

Protecting Older People from Rogue Traders by Jayne Holgate - Age UK Business Directory (Nottingham & Nottinghamshire)

London 2013- International Forum on Quality & Safety in Healthcare by The Patient Safety Team by Maureen Stevenson, Laura Graham, Mhairi Hastings, and Natalie Oakes on the Dumfries and Galloway Health blog.

Feedback by Sarah Ball at Participation Cymru.

Interprofessional learning…bridging the paradigm gap

The first paramedic to contribute to the Ayrshire Health blog is John Burnham. He gives an example of how the emergency services worked together at an accident, and how he has learned from joining the fire crews’ debriefs held immediately after such incidents. He considers the importance of learning to collaborate and between different types of professionals.

Interprofessional learning…bridging the paradigm gap by John Burnham  on the Ayrshire Health blog.

Becoming part of the landscape

Scot Health monthly summarises the excellent blogs from Scottish health bloggers during April (plus one that escaped from the March roundup).

It really is impressive to see how health blogging is growing in Scotland. This month’s collection of posts include what can be learned from healthcare in Alaska, encouraging students by offering them placements, how students and trainees be inspired by being with experienced healthcare professionals, sharing experience on preparing for a media interview, introducing a digital casenotes system, person-centred care and leadership – and more besides.

Becoming part of the landscape by Scot Health monthly.

Sensibility, sociability, common sense and cake

I might have missed some (do tweet us if I have and point us at the relevant link, please), although I did look carefully (several times), but there were only twelve posts in Week 18 of Weekly Blog Club – which makes it our lightest week of posts so far this year. The quality and range were still there though.

There was a strong focus on person-centred care and the need for a compassionate approach this week, and not just in the healthcare blogs. Louise Brown wrote about a fascinating memorial to a woman with a tragic story in A church app and a martyr to excessive sensibility.

The Speech and Language Therapy student whom Susan Munro is supervising on a placement wrote about learning a very different approach to working with people with mental health problems and communication difficulties in Therapy Through the Looking Glass; and understanding the need to see the person, not just the condition. Elaine Hunter also gave us a glimpse of what a difference person-centred care, treating people with dementia with humanity and compassion, can make as just one of the elements in her Week in the life of an AHP Dementia Consultant.

Cameron Sharkey, in Don’t Panic, clearly was impressed by the compassion with which he saw people being treated by healthcare professionals during his induction on NHS Scotland’s Management Trainee Scheme. Dr Ewan Bell wrote of the need for person-centred care in hospitals, and gave as an example of what should not happen his own experience when he as a child had to have an operation in his post: Abuse of the Body – Person-centred Care. It seems plain common sense that a child should not have been on an adult ward with his parents only allowed scant access during fixed visiting times. A little compassion and understanding, as well as better communication, could have improved greatly the care he received.

One of the things that makes hospitals rather intimidating is that the doctors and nurses use a lot of very unfamiliar words and terms. Explaining the medical jargon without being patronising  could make hospital visits and stays a little less scary. Chris Bolton considered language in workplaces in his post: Jargon. A tool of exclusion, efficient technical language or just the ‘cheeping of birds’? I think we all use specialist language in our workplaces, because there are things, materials, technologies, processes and techniques that are specific – or have several polysyllabic words and need to be abbreviated for frequent everyday use. Sometimes, however, jargon seem to be used more as part of a group identity – and you know who those professional groups are.

It would be interesting to know how much jargon used within different departments, and different professionals within services hampers communication as the project (evolution?) on which Phil Jewitt is working at Leeds City Council moves towards breaking down barriers and becoming The Sociable Organisation. His post explains more about it, and is probably the must-read post of the week, especially for those who work in or with the public sector. If they succeed, it could lead to a radically different approach for a large local authority. Personally, I have found the enclosed nature of departments, services and units decidedly bemusing when I have worked in or with local authorities or other large organisations and have always wanted to know what other people.

It was lovely to read A weekend @BlueLightCamp by Karl Loveday on the @BlueLightCamp blog because he was so clearly inspired by everyone and learned a lot, including what can be achieved in a short time when working collaboratively. As one who was following the weekend remotely (and decided too belatedly that she could and should work on a hack – and will eventually get her idea written and sent to Mark Braggins, one of the organisers), I was delighted to hear that at least one attending in person got so much out of it.

Andrew Jacobs was less than impressed with a method of learning offered in an email that got through the net of his office spam filters and explains why in Buy, buy, buy!. I was rather surprised that any company would even try offering something even less interactive than a 19th century classroom.

Dyfrig Williams was gaining knowledge this week on a course about public engagement  and shared something of his experience of it (and a couple of good illustrations) in Drilling down. Karl Green considered other mediums of conveying knowledge and literature in his post  for Week 18 - Books and E-readers: The Future?

Finally, after all the food for thought provided by everyone else this week, I provided a  link to Modern Art Desserts by Caitlin Freeman with pretty pictures of cake inspired by great art – true soul food, I think.

If I have left out anyone’s post, please do say. As always, thank you very much to all who contributed by writing, reading, liking, following or retweeting the Week 18 posts. If you are inspired to join the contributors, more about how to can be found on our About page. Do join in at any point during the year, and if you need help, tweet us and it should get a response from one of us. One of these days, I will write an article on starting to blog (since people are beginning to ask more often).

Now I need to try to catch up on Week 19 posts so lovely Kate Bentham can take over for the rest of Week 20.

Janet

Janet E Davis

Summary of Week 18 posts

Books and E-readers: The Future? by Karl S Green.

A church app and a martyr to excessive sensibility by Louise Brown.

Jargon. A tool of exclusion, efficient technical language or just the ‘cheeping of birds’? by Chris Bolton.

Don’t Panic by Cameron A Sharkey on the Ayrshire Health blog.

Drilling down by Dyfrig Williams on the Participation Cymru blog.

A weekend @BlueLightCamp by Karl Loveday on the @BlueLightCamp blog.

Therapy Through the Looking Glass by Susan D Munro‘s placement student on the mentalhealthslt blog.

Week in the life of an AHP Dementia Consultant by Elaine Hunter.

The Sociable Organisation by Phil Jewitt.

Buy, buy, buy! by Andrew Jacobs.

Modern Art Desserts by Caitlin Freeman by Janet E Davis on the Suburbis blog.

Abuse of the Body – Person-centred Care by Dr Ewan Bell on the Dumfries and Galloway Health blog.

Buy, buy, buy!

Andrew Jacobs reads an email that the spam filter failed to catch and is offered the chance to purchase for his workplace a “very different learning experience.” He reveals how “different” is not always a positive quality in learning materials and approaches, and wonders how many might buy in such courses.

Buy, buy, buy! by Andrew Jacobs.

Therapy Through the Looking Glass

Susan Munro recently wrote about taking students working on placements, and this week’s guest post is by a student to whom she was Clinical Educator recently. It was clearly an experience from which the student learned a lot.

Therapy Through the Looking Glass by Susan D Munro‘s placement student on the mentalhealthslt blog.

Don’t Panic

Cameron Sharkey writes about his experience so far on the NHS Scotland management trainee scheme run by NHS Education for Scotland. He writes about the effect on him of seeing examples of people-focused care during his three-month induction, and reflects on facing “interesting times.”

Don’t Panic by Cameron A Sharkey on the Ayrshire Health blog.